Shipping & Returns
SHIPPING
HOLIDAY SHIPPING DEADLINES
For guaranteed delivery by December 24, please place your order by 3pm EST on the following dates:
- Ground: December 19
- Express: December 20
- Overnight: December 23
We offer free shipping on orders over $350 within the contiguous United States. All delivery options will be displayed at checkout.
At this time, orders can only be shipped within the United States.
Shipping Method | Processing Time | Estimated Delivery Time | Fee |
Ground | Please allow 24 hours for processing | 2-3 business days |
$15 Free for orders above $350 |
Express | Please allow 24 hours for processing | 1-2 business days | $30 |
Overnight | Orders placed before 3pm EST will be shipped same day | 1 business day | $50 |
RETURNS
We want you to be happy with your purchase. We accept exchanges or returns for a refund that are shipped within ten days of receipt of your order provided that the returned items are in new, unused, unwashed, unaltered, and undamaged condition with original tags attached. Unless you are exchanging for a different size or style, $15 will be deducted from your refund for return shipping and restocking fees. Shipping costs are not refundable.
Our return window will be extended through January 13th for all holiday orders.
To initiate a return, please reach out to returns@markthetailor.com with your order number, reason for return, and exchange details if applicable. We will be in touch with additional instructions to help you complete your return.
If you require an extended return timeframe for a holiday gift, please email us at returns@markthetailor.com and we will do our best to accommodate your request.